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I ordered a bedroom set that was suppose to be delivered 2-15-15 and the mirror that was delivered was cracked. (no big deal). I figure they would schedule me another deliver date and that would be it. (WRONG). 3 days to by and no phone call. I call Galleria to let...
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#601242
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They didn't deliver my sofa. I called up to ask what happened, and was told they would deliver it the following day. After confirming my telephone number, I asked why I didn't receive a call??? Gee- I just love using my vacation time to wait all day for a phone call to...
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2.0
I liked
  • Sales person
I didn't like
  • Customer service
#578829
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I wish I had NEVER purchased anything from these morons. About 6 months ago, my husband and I bought a living room set for $2700 from them. The sales person sold us a coffee table and end table set, along with a recliner and loveseat. All were to be delivered together...
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1.0
#561391
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My wife and I ordered several pieces of furniture from Galleria. Three weeks after it was scheduled to be here, they had to reorder and now will not return any of my phone calls. The general manager and customer service manager have been involved, but have had a poor...
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2.0
#526461
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Galleria Furniture - Review about Furniture Warranty from Enid, Oklahoma

We bought italia leather sofa and love seat just under 5 years ago.they advertised as life time warranty on mechanics of furniture.Now, they don't sell this brand anymore and will not stand behind what they guaranteed before they took our payment. The customer service department keeps ducking any conversations to help a customer and a return customer
#517052
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We purchased a bedroom set, and matress set, the next day we had an issue needing the box spring changed out, this was at time of delivery and was told to contact customer service so we called customer service while they finished setting up. Was informed the item would...
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#461753
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They have huge sign in store that states if you buy today before 4:00 it will be delivered the same day. So the sales manager said that's only if you spend at least $1, 000.00. Misleading to customers and also discrimination. I asked for my cash money back and they...
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#456667
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I'm only giving u a 1.star bc it won't let me comment if I don't rate u. You guys run this business like a chop shop. I've been lied to on many occasions, I lost my home in the may 20th tornado. And to deal with you kids is way worse than having to deal with insurance....
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Anonymous
Anonymous

Agreed. Poor, poor customer service.

#434067
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Two years ago, I was looking for the perfect living room furniture to suit my not so big apartment; After a long day visiting the Furniture alley in OKC, I ended up at Galleria Furniture,the designs were very nice, the sales personnel of course was all over you! For...
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Anonymous
kat

I'm only giving u a 1.star bc it won't let me comment if I don't rate u. You guys run this business like a chop shop. I've been lied to on many occasions, I lost my home in th...

#215352
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