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Queen Size Mattress Review

These customer service people are definitely rude... At the time of my purchase they gave me a queen size mattress and a full size box spring and a very rude customer service guy says they can't change my box spring!!! This is why I keep choosing Mathis Brothers over them
Leon Valley, Texas
#720601
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I received great service here and I love my living room furniture!! Ray Charles was awesome and the price was great. That said, my furniture was for my formal living room, so appearance matters much more than durability. The den furniture gets the real use and that is...
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5.0
#642878
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I purchased a "Simmons" brand leather sectional back in 2011 and not only have the cushions started to sink but the couch back pillows just randomly started peeling one day and have been relentless ever since. Galleria cannot do anything, they are worthless and...
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I didn't like
  • Quality of product
#641862
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I will never buy anything from this store again.I purchased a sectional from them last July,after a few short months the seat cushions started to sink to the point I'm having backpain.Anyhow after calling to report this,they sent someone put,who then said the cushions...
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I liked
  • Sales lady
I didn't like
  • Customer service
#612596
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My wife & I purchased a sofa and love seat on 7/29/2014 from Galleria Furniture. My wife liked the furniture at first but after a short amount of time we noticed that the cushions already lost there Resiliency, which is Warranted for one year. After 3 months from...
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1.0
#610006
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Positive Experience Review

Im sorry everyone else has had bad service with this company,I went in December 2014 picked out a couch had it delivered 12-16-14 WITH NO DELIVERY PROBLEMS.. Ive had wonferful customer service.
4.8
Details
Advertised vs Delivered
Reliability
Staff
Style and Design
Value for money
#602849
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I ordered a bedroom set that was suppose to be delivered 2-15-15 and the mirror that was delivered was cracked. (no big deal). I figure they would schedule me another deliver date and that would be it. (WRONG). 3 days to by and no phone call. I call Galleria to let...
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#601242
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They didn't deliver my sofa. I called up to ask what happened, and was told they would deliver it the following day. After confirming my telephone number, I asked why I didn't receive a call??? Gee- I just love using my vacation time to wait all day for a phone call to...
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2.0
I liked
  • Sales person
I didn't like
  • Customer service
#578829
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I wish I had NEVER purchased anything from these morons. About 6 months ago, my husband and I bought a living room set for $2700 from them. The sales person sold us a coffee table and end table set, along with a recliner and loveseat. All were to be delivered together...
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1.0
#561391
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My wife and I ordered several pieces of furniture from Galleria. Three weeks after it was scheduled to be here, they had to reorder and now will not return any of my phone calls. The general manager and customer service manager have been involved, but have had a poor...
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2.0
#526461
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