State: Oklahoma City: Oklahoma City Clear all filters (18 of 29 reviews match)
filters
State:
City:
Product:
Show
Show

Galleria Furniture - Once they have your money your screwed

Store manager will not help you after the sale. Their warranty is worthless and waste of money. Save your time and money, they say what they have to in order get the sale. Service is terrible. Try to call and ask for a manager yourself.
Company wrote 0 public responses to the review from Sep 19.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1360502
Reply to reviews
LIARS, LIARS, LIARS I was lied to by the salesman, lied to by customer service manager Chris Garcia, their telephone operator and the GM Don Bilyeu wouldn’t stand behind the lies everyone told. Worst customer service ever. STAY AWAY. I should have read the reviews...
Read more
Company wrote 0 private or public responses to the review from Aug 01.
1.0
I didn't like
  • People
#1318760
Reply to reviews
Show

Galleria Furniture - My wall was damaged by the movers

After agreeing upon an amount to have the damages repaired, I was told I could expect to receive reimbursement for damages in 3-4 business days. It has now been over 20 days & I have been told several times they are waiting for the manager to disburse the refund. This is poor business practice and disrespectful to customers.
Company wrote 0 private or public responses to the review from May 30.
1.6
Details
Advertised vs Delivered
Diversity of Products or Services
Product or Service Quality
Style and Design
Value for money
#1267425
Reply to reviews
Show

Galleria Furniture - Great furniture at the right price

Easiest furniture purchase ever. Answered a few questions and Taylor Hayes took me right to it.
Company wrote 0 private or public responses to the review from Mar 07.
3.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1205175
Reply to reviews
Show

Galleria Furniture - Delivery

They delivery crew is good when they show up. The where scheduled to be at me home between 2-4 and showed up 3 hours late. The only good this atleast the Furniture was in good shape
Company wrote 0 public responses to the review from Mar 06.
3.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1204313
Reply to reviews
Show

Galleria Furniture - Staff

They were under staff and was hard to get help. But when I finally got help the prices were good!
Company wrote 0 public responses to the review from Mar 06.
4.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1204299
Reply to reviews
Show

Galleria Furniture - Damaged

Got delivered damaged furniture. But they did finally make it good. It took a couple days but we got me Furniture.
Company wrote 0 public responses to the review from Mar 06.
3.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1204277
Reply to reviews
Back in April i bought furniture for them picked it up myself i had alot of pieces.sofa mirror accent pieces ect.they wraped the furniture in plastic. got it home the sofa was cut underneath on the bottom my guess when they took it out the box it was evident this was...
Read more
Company wrote 0 public responses to the review from Dec 14, 2015.
3.8
I liked
  • Sales person
I didn't like
  • Quality of product
#751329
Reply to reviews
I received great service here and I love my living room furniture!! Ray Charles was awesome and the price was great. That said, my furniture was for my formal living room, so appearance matters much more than durability. The den furniture gets the real use and that is...
Read more
Company wrote 0 public responses to the review from May 30, 2015.
5.0
#642878
Reply to reviews

Contact Galleria Furniture

Mailing Address:
Galleria Furniture
3700 West I-40 Service Road
Oklahoma City, OK 73107
USA
Phone:
(405) 942-9222
More
I purchased a "Simmons" brand leather sectional back in 2011 and not only have the cushions started to sink but the couch back pillows just randomly started peeling one day and have been relentless ever since. Galleria cannot do anything, they are worthless and...
Read more
Company wrote 0 public responses to the review from May 28, 2015.
I didn't like
  • Quality of product
#641862
Reply to reviews