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Galleria Furniture - I will never go there again!! They do not stand behind there

I purchased a new living room set. With in a week I notice the recliner was a defect. Now it’s been over 2 months and still nothing so we agreed to a refund. It’s been a week and now I have to call again and get the run around. Please learn from my experience go to Mathis brothers they have made some impressive improvements.
1.0
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Website
#1305659
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Galleria Furniture - My wall was damaged by the movers

After agreeing upon an amount to have the damages repaired, I was told I could expect to receive reimbursement for damages in 3-4 business days. It has now been over 20 days & I have been told several times they are waiting for the manager to disburse the refund. This is poor business practice and disrespectful to customers.
1.6
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#1267425
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Galleria Furniture - Great furniture at the right price

Easiest furniture purchase ever. Answered a few questions and Taylor Hayes took me right to it.
3.7
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Website
#1205175
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Galleria Furniture - Delivery

They delivery crew is good when they show up. The where scheduled to be at me home between 2-4 and showed up 3 hours late. The only good this atleast the Furniture was in good shape
3.5
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Website
#1204313
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Galleria Furniture - More selection

Thought as big as Store was there would be more selection
4.2
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Website
#1204306
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Galleria Furniture - Staff

They were under staff and was hard to get help. But when I finally got help the prices were good!
4.0
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Website
#1204299
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Galleria Furniture - Damaged

Got delivered damaged furniture. But they did finally make it good. It took a couple days but we got me Furniture.
3.3
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Website
#1204277
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Galleria Furniture - Wonderful experience!!!

At Galleria in Chickasha we were treated like old friends and Shawn Waters went out of his way to make our shopping experience enjoyable. Will definitely recommend this store.
5.0
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#1163478
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Had to customize a sectional was told it would take 6 to 8 weeks. It's going on week number 7. I have made several visits to the Galleria store to get the current status on my order, rather than always calling which I have called plenty times and all I get is the...
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Anonymous
john smith

When back ordering furniture or similar items you should expect it to take longer than stated. It is rarely the STORES fault for late furniture. Most of the time it is the man...

1.8
#1045540
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Contact Galleria Furniture

Mailing Address:
Galleria Furniture
3700 West I-40 Service Road
Oklahoma City, OK 73107
USA
Phone:
(405) 942-9222
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The words "customer service" nor "manager" need to be in the same sentence as Sean/Shawn (the person with that title). Very rude. Very unprofessional. His attitude was condescending. He clearly doesn't care about the customer. Instead of trying to diffuse an upset...
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#840236
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