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Galleria Furniture - Wonderful experience!!!

At Galleria in Chickasha we were treated like old friends and Shawn Waters went out of his way to make our shopping experience enjoyable. Will definitely recommend this store.
5.0
Details
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
#1163478
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Had to customize a sectional was told it would take 6 to 8 weeks. It's going on week number 7. I have made several visits to the Galleria store to get the current status on my order, rather than always calling which I have called plenty times and all I get is the...
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1.8
#1045540
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The words "customer service" nor "manager" need to be in the same sentence as Sean/Shawn (the person with that title). Very rude. Very unprofessional. His attitude was condescending. He clearly doesn't care about the customer. Instead of trying to diffuse an upset...
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#840236
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Back in April i bought furniture for them picked it up myself i had alot of pieces.sofa mirror accent pieces ect.they wraped the furniture in plastic. got it home the sofa was cut underneath on the bottom my guess when they took it out the box it was evident this was...
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3.8
I liked
  • Sales person
I didn't like
  • Quality of product
#751329
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Queen Size Mattress Review

These customer service people are definitely rude... At the time of my purchase they gave me a queen size mattress and a full size box spring and a very rude customer service guy says they can't change my box spring!!! This is why I keep choosing Mathis Brothers over them
Leon Valley, Texas
#720601
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I received great service here and I love my living room furniture!! Ray Charles was awesome and the price was great. That said, my furniture was for my formal living room, so appearance matters much more than durability. The den furniture gets the real use and that is...
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5.0
#642878
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I purchased a "Simmons" brand leather sectional back in 2011 and not only have the cushions started to sink but the couch back pillows just randomly started peeling one day and have been relentless ever since. Galleria cannot do anything, they are worthless and...
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I didn't like
  • Quality of product
#641862
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I will never buy anything from this store again.I purchased a sectional from them last July,after a few short months the seat cushions started to sink to the point I'm having backpain.Anyhow after calling to report this,they sent someone put,who then said the cushions...
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I liked
  • Sales lady
I didn't like
  • Customer service
#612596
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My wife & I purchased a sofa and love seat on 7/29/2014 from Galleria Furniture. My wife liked the furniture at first but after a short amount of time we noticed that the cushions already lost there Resiliency, which is Warranted for one year. After 3 months from...
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1.0
#610006
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Contact Galleria Furniture

Mailing Address:
Galleria Furniture
3700 West I-40 Service Road
Oklahoma City, OK 73107
USA
Phone:
(405) 942-9222
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Positive Experience Review

Im sorry everyone else has had bad service with this company,I went in December 2014 picked out a couch had it delivered 12-16-14 WITH NO DELIVERY PROBLEMS.. Ive had wonferful customer service.
4.8
Details
Advertised vs Delivered
Reliability
Staff
Style and Design
Value for money
#602849
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