LIARS, LIARS, LIARS I was lied to by the salesman, lied to by customer service manager Chris Garcia, their telephone operator and the GM Don Bilyeu wouldn’t stand behind the lies everyone told. Worst customer service ever. STAY AWAY. I should have read the reviews...Read more
I didn't like
Galleria Furniture - Great customer service
I bought a leather sofa with recliners when in 2 months the recliners broke and I didn’t want another same sofa, they credited the entire amt toward new furniture. I had a great experience with customer service and the whole staff
Galleria Furniture - I will never go there again!! They do not stand behind there
I purchased a new living room set. With in a week I notice the recliner was a defect. Now it’s been over 2 months and still nothing so we agreed to a refund. It’s been a week and now I have to call again and get the run around. Please learn from my experience go to Mathis brothers they have made some impressive improvements.
Galleria Furniture - Once they have your money your screwed
Store manager will not help you after the sale. Their warranty is worthless and waste of money. Save your time and money, they say what they have to in order get the sale. Service is terrible. Try to call and ask for a manager yourself.
Galleria Furniture - My wall was damaged by the movers
After agreeing upon an amount to have the damages repaired, I was told I could expect to receive reimbursement for damages in 3-4 business days. It has now been over 20 days & I have been told several times they are waiting for the manager to disburse the refund. This is poor business practice and disrespectful to customers.
Galleria Furniture - Great furniture at the right price
Easiest furniture purchase ever. Answered a few questions and Taylor Hayes took me right to it.
Galleria Furniture - Damaged
Got delivered damaged furniture. But they did finally make it good. It took a couple days but we got me Furniture.
Galleria Furniture - Staff
They were under staff and was hard to get help. But when I finally got help the prices were good!
Galleria Furniture - Delivery
They delivery crew is good when they show up. The where scheduled to be at me home between 2-4 and showed up 3 hours late. The only good this atleast the Furniture was in good shape
Galleria Furniture - More selection
Thought as big as Store was there would be more selection
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